Health Related Social Needs (HRSNs) are social and economic needs that impact an individual's ability to maintain health and well-being. Through Oregon's 1115 Medicaid waiver, the state will be able to cover new HRSN services for eligible Oregon Health Plan (OHP) members.

HRSN services include: 

• Climate supports (devices to keep safe during climate events)
• Housing supports (help members stay in their home)
• Nutritional supports (help with meals for medical needs and keeping a healthy diet)

For providers with access to Connect Oregon/Unite Us, referrals may be sent directly to 211info—select “211info Coordination Center - HRSN Services” as the organization when sending referrals.

For other ways to connect members to service, see below.

To apply:

For Housing Supports and Nutritional Supports

• Send Request online to 211info: Social Needs Request Form
• Call the 211info Coordination Center: 503-468-5375
• Housing Request Form (PDF)
• Nutrition Request Form (PDF)
• Email: hrsn@211info.org
• Fax: 503-214-8909

For Climate Supports

If member has CareOregon, Kaiser Permanente or OHSU Health:

• Send Request online to 211info: Social Needs Request Form
• Call the 211info Coordination Center: 503-468-5375
• Email: hrsn@211info.org
• Fax: 503-214-8909

If member has Legacy Health PacificSource:

• Call: 877-500-2680
• Legacy Health PacificSource Request Form

If member has Providence Health Assurance:

• Call: 503-574-7247
• Providence Health Assurance Climate Devices Request Form

Still have questions? Call Health Share Customer Service at: 888-519-3845 TTY/TDD: 711.