Contact Us
Contact Us
We're here for you
No matter your health care need, we can help. If you have questions about your health plans, benefits, rides to appointments and more, we are here for you. Our Customer Service hours are 8:00 a.m. – 5:00 p.m., Monday – Friday.
Call Health Share Customer Service
503-416-8090, or toll free at 888-519-3845 (TTY/TDD 711)
Email Health Share Customer Service
We value your feedback and welcome your questions. Please note that we cannot accept any personal information via email, such as your social security number, Oregon Health Plan or Health Share member numbers or any personal health information.
After sending an email, a Health Share staff member will be in touch with you within 24 hours. If you are a Health Share member, our response may come as a secure message, and you will need to set up a password to open the email.
Reporting on Fraud, Waste, + Abuse
We encourage you to report incidents of suspected fraud, waste, or abuse. Health Share reports all verified cases of fraud to the Medicaid Fraud Control Unit (MCFU). For reporting compliance issues feel free to contact us anonymously at 503-416-1459.
Employment Verification
Please email VOE@careoregon.org or fax to 503-416-1462, with VOE and employee last name in the subject line, and your release of information form signed by the employee.
Media
For media inquiries, please contact media@healthshareoregon.org.
To schedule a ride, call Ride to Care at 503-416-3955 or visit Ride to Care online.