Notice of Non-Discrimination

Discrimination is Against the Law

Health Share of Oregon and our providers follow state and federal laws and does not discriminate, exclude, or treat people differently based on race, color, national origin, their primary language and proficiency of English language, religion, age, disability, or sex (including sex characteristics, intersex traits, sexual orientation, gender identity, and sex stereotypes), pregnancy and related conditions, or health status and need for services.

 

Help for People with Disabilities

If you have a disability, Health Share of Oregon offers free help to communicate with us, such as:

• Qualified sign language interpreters
• Information in other formats (like large print, audio, or accessible electronic formats)
• Other reasonable accommodations

 

Language Help

If you need help with language, Health Share of Oregon provides free services for people whose main language is not English, such as:

• Qualified interpreters
• Information written in other languages

 

How to Get Help

If you need other reasonable modifications or help accessing these services, call Customer Service at 503-416-8090 or toll free at 888-519-3845 (TTY 711).

If you believe Health Share of Oregon treated you unfairly for any of the reasons above or has failed to provide these services and you want to file a complaint (this is also called filing a grievance), contact the Health Share of Oregon Section 1557 Coordinator, or the Civil Rights Coordinator.

Health Share of Oregon Section 1557 Coordinator/Civil Rights Coordinator 

Mail: 2121 SW Broadway, Suite 200

Portland, OR 97201

Phone: 503-416-1459 (TTY 711) 

Fax: 503-416-4981

Section 1557 Coordinator: grievanceteam@healthshareoregon.org

Civil Right Coordinator: civilrights@healthshareoregon.org

You can read about our complaint process at: https://www.healthshareoregon.org/members/get-help/member-rights/appeals-and-grievances

You also have a right to file a complaint with any of these organizations:

Oregon Health Authority (OHA) Office of Civil Rights
Web: www.oregon.gov/OHA/EI
Email: OHA.PublicCivilRights@odhsoha.oregon.gov
Phone: 844-882-7889, TTY 711
Mail: Office of Equity and Inclusion Division
421 SW Oak St, Suite 750

Portland, OR 97024

U.S. Department of Health and Human Services Office for Civil Rights

Web: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf 

Mail: 200 Independence Avenue, SW Room 509F, HHH Building

Washington, D.C. 20201

Phone: 1-800-368-1019; 800-537-7697 (TDD)

Email: OCRComplaint@hhs.gov

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.

Bureau of Labor and Industries Civil Rights Division
Phone: 971-673-0764

 Web: https://www.oregon.gov/boli/civil-rights/

Email: BOLIhelp@boli.oregon.gov

Mail: Bureau of Labor and Industries Civil Rights Division

800 NE Oregon St, Suite 1045

Portland, OR 97232