Some Health Share members may be eligible for a new group of benefits designed to help with needs that go beyond healthcare. Health Related Social Needs (HRSN) benefits provide climate, housing and nutrition supports to members experiencing certain life transitions.

HRSN benefits include: 

• Climate supports (devices to keep you safe during climate events)
  
• Housing supports (help you stay in your home)
• Nutritional supports (help with food benefits and keeping a healthy diet)

To be eligible, all of the following must be true:

1. You are a current Health Share of Oregon or OHP member
2. You have a social health need (food insecurity, housing instability, climate-related needs)
3. You have experienced at least one of the following:
   • Are a youth involved with the child welfare system, including youth leaving foster care
   • Are experiencing homelessness or are at risk of homelessness
   • Have been released from custody or a residential behavioral health setting
   • Are transitioning from Medicaid-only to both Medicaid and Medicare coverage
   • Are ages 19-26 with special health care needs
4. You have a clinical health need; some examples include:
   • Complex physical health needs
   • Complex behavioral health needs
   • Pregnancy
   • Age (under 6, over 65)
   • Repeated use of crisis services, such as the Emergency Department
   • Needs assistance with Activities of Daily Living (e.g., personal hygiene, eating, dressing)
   • Has experienced interpersonal violence or domestic violence
   • Developmental disability

For Housing and Nutritional Supports

• Send Request online to 211info: Social Needs Request Form
• Call the 211info Coordination Center: 503-468-5375
• Housing Request Form (PDF)
• Nutrition Request Form (PDF)
• Email: hrsn@211info.org
• Fax: 503-214-8909

For Climate Supports

If you are CareOregon, Kaiser Permanente or OHSU Health member:

• Send Request online to 211info: Social Needs Request Form
• Call the 211info Coordination Center: 503-468-5375
• Email: hrsn@211info.org
• Fax: 503-214-8909

If you are a Legacy Health PacificSource member:

• Call: 877-500-2680
• Legacy Health PacificSource Request Form

If you are a Providence Health Assurance member:

• Call: 503-574-7247
• Providence Health Assurance Climate Devices Request Form

If you do not know your health plan:

• Complete the Request Form: Social Needs Request Form

Still have questions? Call Health Share Customer Service at : 888-519-3845 TTY/TDD: 711.