Community Advisory Council’s public meeting set for October 3 at Tuality Community Hospital in Hillsboro

Health Share’s Community Advisory Council will hold their monthly public meeting beginning at 12:30pm on Friday, October 3 at the Tuality Health Education Center in Hillsboro (334 SE 8th Avenue).

At their October meeting, the Council will hear a follow-up presentation by Access2Care, the projected new broker for non-emergency medical transportation (NEMT). NEMT assists clients going to and from routine or scheduled Oregon Health Plan medical services. It does not include emergency ambulance transportation to a hospital. Typically, transportation options are provided through a variety of methods, including wheelchair vans, taxis, stretcher vans or cars, bus passes and tickets, secured transportation, grouped or shared-ride vehicles and volunteer-owned and operated vehicles.

The meeting is open to the public and Health Share members are encouraged to attend.

Date: Friday, October 3, 2014

Time:    Council Meeting: 12:30pm to 2:25pm; public comment period: 2:25pm to 2:40pm

Location: Tuality Community Hospital, 335 SE 8th Avenue, Hillsboro

Agenda: Posted to the Council’s website one week prior to each meeting

Reasonable accommodations will be provided as needed for persons with disabilities. Those needing accommodations should contact Joe Enlet at or (503) 416-4959 at least 48 hours before the meeting.

Health Share gives more than $350,000 to local organizations in support of community health efforts

Funded projects focus on culturally-specific services for behavioral health and chronic diseases

Health Share of Oregon has announced more than $350,000 in grants to four community-based organizations in the Portland Tri-County area for projects supporting the Coordinated Care Organization’s Community Health Improvement Plan.

This past June regional community-based organizations submitted proposals which would address behavioral health (mental health and substance abuse disorders) and chronic diseases which are preventable through physical activity and nutrition objectives, the primary focus areas of Health Share’s Community Health Improvement Plan. Health Share was particularly interested in proposals from organizations with experience providing culturally-specific services and with experience training or working with traditional health workers.

The grant evaluation team consisted of representatives from Clackamas, Multnomah and Washington Counties; Health Share members; health care professional who are or who work with Peer Support and Community Health Workers; community members who represent culturally diverse populations across the Tri-County area; and Health Share staff.

“The Community Health Improvement Plan offers Health Share the opportunity to partner with key organizations on improving health outcomes for our members,” said Janet Meyer, Health Share CEO, “These initiatives will focus in large part on the work of culturally-specific community health workers and peer support specialists. We can’t just focus on the individuals in a clinical or office setting. We have to move further out into the community to support health in our members’ families and neighborhoods.”

The following Community-Based Organizations were awarded grants:

Northwest Family Services: Serving Clackamas & Multnomah Counties. Audience: Hispanic/Latino. Focus: Behavioral Health Objectives.

NWFS and NAMI-CC will work to provide education and outreach in the Latino and Lesbian, Gay, Bisexual, Transgender, Queer, Questioning and Intersex (LGBTQI) communities through peer resources, peer support workers, and host group culturally specific discussions on mental health and addiction issues with cultural specific and competent staff. Project activities will include increasing the number of Peer Support Specialists (PSS) in the greater Portland Metropolitan area, including those who are bilingual/bicultural Latino and those who identify with the LGBTQI community. Trainers will also offer mental health specific trainings to expand the number of PSS who can support Health Share members who identify as people of color, who speak a preferred language other than English, who identify as LGBTQI, who have a disability or are young or elderly, or who have been diagnosed with a severe persistent mental illness. In addition, NAMI-CC will hire a full-time Latino, bilingual PSS worker and significantly expand the hours of a current staff member who identifies as LGBTQI .NWFS and NAMI-CC will institute the 12-week class series to the Latino communities within Clackamas and Multnomah Counties. De Familia a Familia is a program of NAMI (and is available in English and Spanish).

North by Northeast Community Health Services: Serving Multnomah County. Audience: African-American. Focus: Chronic Disease Objectives.

North by Northeast Community Health Services (NxNE) will expand their Community Health Worker (CHW) program in the effort to improve the health of African-American patients and eliminate health disparities. CHWs help patients identify barriers to health improvement, set goals, understand medication regimens and adhere to follow-up plans. In addition to hiring and an additional full-time CHW and expanding the number of patients assigned to their CHW program, NxNE will continue to focus on African-American patients with hypertension. They’ll include African-American patients with other conditions such as obesity and diabetes, complex care coordination needs and/or multiple specialty referrals. NxNE staff will also be expanding their partnerships with other community-based organizations by using CHWs to coordinate intake for underserved populations. In particular, a) Corrections Health and Community Justice to ease the transition into primary care for African Americans released from incarceration, b) low-income housing organizations (Home Forward, NW Housing Alternatives) to ensure their residents newly covered by OHP have a primary care home, and c) other healthcare service providers (Planned Parenthood’s NE Portland Center, Cascadia’s Garlington Clinic) whose clients need a primary care home.

Center for Intercultural Organizing: Serving: Washington County. Audience: Asian/Pacific Islander, Latino, Russian-speaking, war torn regions of Africa & Middle East. Focus: Behavioral Health Objectives.

The Margins to Mainstream project is a collaboration that centers around developing and employing a trained base of immigrant and refugee “wellness life guides,” or traditional health workers/organizers—assisted and supported by a team of social service agencies, community based organizations, and health care providers—that aid newcomers in acquiring the facilitative and communicative skills necessary to interact, understand, and cope with their needs in relation to their adopted environment, and work collaboratively toward institutional change. Wellness life guides will address the psychosocial health needs of immigrants and refugees on an individual level through mentorship and support and through referrals to culturally appropriate services, while providing breakthrough learning on a community level through group processes that connect individual issues to community and systemic issues.

Familias en Acción: Serving Clackamas, Washington & Multnomah Counties. Audience: Hispanic/Latino. Focus: Chronic Disease Objectives.

The Familias en Acción program will provide the CHW program, Senderos Hacía su Salud/Pathways to Your Health, for Hispanic members of Health Share. A Community Health Worker will conduct an initial intake with the client/family utilizing the Community Pathways to Health model to establish priorities for a comprehensive care coordination plan linking healthcare with family and community support resources utilizing the Community Health Access Pathways model. Familias will partner with Providence to serve their Medicaid clients in all three counties at their clinics in Portland, Gateway, Scholls and St. Vincents. The American Cancer Society cancer patient navigators will refer patients from OHSU and Legacy. Project Access NOW through their extensive network of volunteer clinics and hospitals will partner closely with Familias to enhance access to Health Share members.

Community Health Improvement Plan
As a part of health care transformation in Oregon, the Oregon Health Authority asked the 16 Coordinated Care Organizations throughout the state to collaboratively engage in a systematic approach to assessing the health of the populations they cover and the communities those populations live in, and then planning to improve the health of those communities by addressing health disparities.

After nearly a year of inquiry and analysis, Health Share’s Community Health Needs Assessment (CHA) Committee, a subset of the Community Advisory Council (CAC), designated Behavioral Health and Chronic Disease as the two priorities for focus in Health Share’s Community Health Improvement Plan

The goal of the Community Health Improvement Plan is to reduce health disparities, promote health equity and improve overall population health in the region served by the CCO. The Improvement Plan supports strategies that are intended to benefit the broad Tri-County community with particular focus on issues that disproportionately impact Health Share members, and is funded through State of Oregon Transformation Funds, which are dedicated to innovative projects aimed at improving integration and coordination of care for Medicaid patients.

Access2Care, the intended broker for non-emergency medical transportation, highlights the Community Advisory Council’s September 5 public meeting

The Community Advisory Council of Health Share of Oregon will hold their monthly public meeting beginning at 12:30pm on Friday, September 5 at the Providence Willamette Falls Community Center in Oregon City.

At the September meeting, the Council will get a report by Health Share Project Manager Paul Bollinger on the non-emergency medical transportation (NEMT) bid process. This will be followed by a presentation by Rich Eberle, Director of Operations for Access2Care, the organization selected by Health Share and Family Care to be the intended broker of NEMT services in the Tri-County area beginning January 1, 2015.

In addition, Health Share staff Kyna Harris and Sandra Clark will report on the results of the Community Health Plan grant process and its results.

The meeting is open to the public and Health Share members are encouraged to attend.


Friday, September 5, 2014


Council Meeting: 12:30pm to 2:25pm
Public comment period: 2:25pm to 2:40pm


**Please Notice Correction on the Address**

Due to technical difficulties the Council meeting will NOT be meeting at Clackamas Community College.

Instead, meeting will be held at:

Providence Willamette Falls Community Center
519 SE 15th Street, Oregon City, OR 97045

Reasonable accommodations will be provided as needed for persons with disabilities. Those needing accommodations should contact Joe Enlet at or (503) 416-4959 at least 48 hours before the meeting.


Coordinated Care Organizations select Access2Care as broker for non-emergency medical transportation services

Family Care Inc. and Health Share of Oregon, the Portland Tri-County area coordinated care organizations (CCO), have issued a letter of intent to engage Access2Care to broker Non-Emergency Medical Transportation (NEMT) services for Oregon Health Plan (OHP) members in the region.

The selection was made after a three-month process in which five organizations submitted proposals to provide services to over 340,000 OHP members served by the two CCOs. After narrowing the selection process to two finalists, the announcement was made to issue a letter of intent to engage with Access2Care, an affiliated company of American Medical Response, which provides emergency medical transportation in Clackamas and Multnomah Counties and offers non-emergency ambulance transportation in Washington County.

The projected contract is estimated to be valued at approximately $30 million per year and will begin implementation on January 1, 2015. Although the terms of the operational contracts will be comparable, Access2Care will contract separately with each of the two CCOs.

“While there were excellent proposals, we were particularly interested in how Access2Care addressed performance factors, such as reducing wait times and increasing the availability of same day transportation requests, which can significantly impact our members getting to their medical appointments,” said Janet L. Meyer, CEO of Health Share of Oregon. “Their relationship to AMR also provides them with working relationships with the providers, clinics, hospitals and other facilities in the community who serve our members.”

“Access2Care has an impressive track record of success,” notes Jeff Heatherington, President and CEO of FamilyCare, Inc. “The new collaborative business relationship with Access2Care plays a critical role in our efforts to improve our members’ access to and experience of care. This will in turn lower costs and improve the overall health of our diversified communities.”

Steve Murphy, President of Access2Care said, “Access2Care is extremely proud to have been selected as the Non-emergency Medical Transportation (NEMT) partner for FamilyCare, Inc. and Health Share of Oregon.  We are excited to work with these organizations that are devoted to improving Oregon Health Plan members’ health through their integrated delivery systems and innovative processes. We look forward to partnering with these exceptional organizations in service to their memberships and the regional health care community.”

NEMT assists clients going to and from routine or scheduled Oregon Health Plan medical services. It does not include emergency ambulance transportation to a hospital. Typically, transportation options are provided through a variety of methods, including wheelchair vans, taxis, stretcher vans or cars, bus passes and tickets, secured transportation, grouped or shared-ride vehicles and volunteer-owned and operated vehicles. Because of the diversity and the vulnerability of the populations the CCOs serve, the brokerage must also maintain a culturally aware and sensitive working environment.

On average there are more than 800,000 rides per year requested by the OHP member population in the Tri-County area. The brokerage of these services must have the ability to service a medically and culturally diverse community within a large and varied geographical region covering more than 3,000 square miles.

Access2Care is an industry leading managed transportation services program designed for health plans, healthcare facilities and government entities. They have seven call centers nationwide, including one in Boise, Idaho that will service the Tri-County area. Local administrative offices will be co-located with AMR in Portland.

Access2Care and American Medical Response are part of Envision Healthcare, a leading provider of emergency medical services in the United States.

Michael Anderson-Nathe of Cascade AIDS Project tapped to lead Community Engagement efforts

Michael Anderson-Nathe has been appointed Director of Community Engagement for Health Share. Anderson-Nathe, who most recently spent nine years leading prevention and education programs at Cascade AIDS Project (CAP), will direct Health Share’s approaches to addressing social determinants of health outcomes, upstream prevention and member engagement.

Michael Anderson-Nathe

Michael Anderson-Nathe

“Michael brings over 15 years of experience in community health program development,” noted Janet L. Meyer, CEO of Health Share. “His ability to bring together coalitions and partnerships, along with his own personal commitment to achieving health equity for our most marginalized populations, will be critical to achieving Health Share’s community health goals.”

“As a long time community health professional, I’m excited to be part of Health Share’s work to ensure accessible, affordable and culturally responsive health care,” said Anderson-Nathe. He will join Health Share in mid-September.

As the Director of Community Engagement, Anderson-Nathe will work with Health Share members, community leaders, health and social service organizations, foundations and other stakeholders to develop and support local initiatives that improve the health of Health Share members and benefit overall population health. He will lead Health Share’s engagement with public sector partners, including local public health departments, local mental health authorities and long term care agencies.

Anderson-Nathe will provide strategic leadership for Health Share’s Community Advisory Council, oversee the implementation of Health Share’s Community Health Improvement Plan and serve as the liaison between community service providers and Health Share’s medical delivery system to co-design system improvements that improve members’ health outcomes. He will also oversee efforts to develop culturally and linguistically appropriate care to better understand the needs of Health Share members.

Since 2005 Anderson-Nathe has served in several capacities at Cascade AIDS Project, including Director of Prevention & Education Services and most recently as the Interim Co-Deputy Executive Director. During his tenure at CAP, he oversaw the design, implementation and evaluation of HIV prevention and education programs. Prior to his work at CAP, Anderson-Nathe was a Program Coordinator/Health Educator at Clackamas County Public Health, a founding partner of Health Share, and still serves on the Clackamas County Public Health Advisory Committee. He previously held positions as a community health specialist and case manager in Minnesota.

Anderson-Nathe earned a BA in Family Social Science from the University of Minnesota in Minneapolis and a Masters in Public Administration from the Portland State University.

Copyright 2014 Health Share of Oregon · 503.416.1460 · 208 SW 5th Avenue, Suite 400, Portland, OR 97204

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